Welcome to the Cheshire Neighbourhood Web Portal
At Cheshire Neighbourhood Watch we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practices should be sent by email to info@cheshireNW.org or by writing to: Chairman, Cheshire Neighbourhood Watch Network, Cheshire Neighbourhood Watch c/o Corporate Communications Cheshire Constabulary HQ, Clemonds Hey, Oakmere Road, Cheshire CW7 2UA
Our association in Cheshire covers a population of just over 1 million people in 373,000 households, and has 1500 Neighbourhood Watch Coordinators working to keep their communities safe. The objectives of our association include supporting local coordinators and members of Neighbourhood Watch, with the aim to grow and develop existing schemes and to expand the organisation across the county. We work by partnering with the neighbourhood policing teams and PCSOs of Cheshire Police, local councils, and other community groups and organisations to prevent crime, the fear of crime and increase awareness of all forms of crime. We encourage all residents to take personal responsibility for their own safety and that of others, and we foster neighbourliness and community spirit across Cheshire.
In this policy our website refers to http://www.cheshireNW.org
The information you provide when joining Cheshire Neighbourhood Watch through our website is entered onto the Neighbourhood Watch Register. Data held on the Neighbourhood Watch Register is controlled by Neighbourhood Watch Network and processed on our behalf by VISAV Limited (VISAV), Sherwood Business Centre, 616a to 618a Mansfield Road, Sherwood, Nottingham, NG5 2GA.
The personal information we collect, store and use might include:
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.
We do not collect sensitive data about you unless there is a clear and valid reason for doing so, data protection laws allow us to and you consent to sharing that data with us. Where appropriate, we will make it clear why we are collecting this type of information, what it will be used for and ask for your explicit consent to share it with us.
We may use your information for different purposes, which may include:
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations as outlined in our Retention Schedule. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes). We review our retention periods on a regular basis.
We share your personal data with Visav Ltd if you register to support or join Cheshire Neighbourhood Watch through our website. This is so that Visav Ltd can process the data and keep it secure on our behalf. In some areas your data may also be shared with Neighbourhood Watch volunteers who have been trained as Multi Scheme Administrators and help us to keep the personal data held on the Neighbourhood Watch Register up to date and accurate.
If there is a Neighbourhood Watch scheme in your area, your details will be visible to the local coordinator who runs that scheme and the Force Area or District Lead for your area (if there is one).
We do not sell or rent your information to third parties. We do not share your information with third parties for marketing purposes.
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
We may use your contact details to provide you with information about the work we do, crime prevention advice and opportunities to support us, as well as the products and services offered by our sponsors, if we think it may be of interest to you. We do this through our e-newsletter and other occasional communications which are sent through the Cheshire Police Neighbourhood Alert system to people who have registered as Cheshire Neighbourhood Watch members and other people who have agreed to receive information from Cheshire Neighbourhood Watch.
We are committed to putting you in control of your data so you are asked when you register your details on our website to give your explicit consent to receive communications from us, which may include marketing material from our sponsors. If you do not want to continue to receive communications from us about the work we do and the products and services provided by our sponsors, you are free to change your preferences at any time. You can do this by contacting us via info@cheshireNW.org
Under UK data protection law, you have certain rights over the personal information that we hold about you. Here is a summary of the rights that we think apply:
If you want to exercise any of the above rights, please email us at info@cheshireNW.org or write to Chairman, Cheshire Neighbourhood Watch Network, Cheshire Neighbourhood Watch c/o Corporate Communications Cheshire Constabulary HQ, Clemonds Hey, Oakmere Road, Cheshire CW7 2UA. We may be required to ask for further information and/or evidence of identity. We will endeavour to respond fully to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. E.g. if fulfilling a subject access request may expose personal data about another person or if you ask to delete data which we are required to keep by law. For more details we recommend you consult the guidance published by the UK’s Information Commissioner’s Office or our Subject Access Request Policy.
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it through compliance with our internal Data Protection policies and practices. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where you have chosen a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We take reasonable steps to ensure your information is accurate and up to date.
To help us to do this we would really appreciate it if you could update your contact details when they change by emailing us on info@cheshireNW.org
Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
We are committed to protecting vulnerable supporters and members and appreciate that additional care may be needed when we use their personal information. In recognition of this, we observe good practice guidelines in our interactions with people we know to be vulnerable.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA. You should be aware that these countries may not have similar data protection laws to the UK.
By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
We undertake regular reviews of who has access to information that we hold to ensure that your info is only accessible by appropriately trained staff, volunteers and contractors.
Contact us if you:
Chairman, Cheshire Neighbourhood Watch Network, Cheshire Neighbourhood Watch c/o Corporate Communications Cheshire Constabulary HQ, Clemonds Hey, Oakmere Road, Cheshire CW7 2UA
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Information Commissioner's Office
Cheshire SK9 5AF
Telephone: 0303 123 1113
Textphone: 01625 545860
If we make any significant changes to this policy they will be posted on our website so please check to ensure that you're happy with any changes.
We keep this policy under regular review. This policy was last updated in September 2020.